/* Contact ticket system, scoped to contact and ticket pages */
.contact-form-card{border:1px solid #e2eaf4;border-radius:24px;box-shadow:0 15px 55px rgba(18,49,91,.07);padding:clamp(20px,3vw,36px)}
.ticket-heading{display:flex;align-items:center;gap:15px;margin-bottom:25px}.ticket-heading h3{margin:0 0 7px;font-size:1.3rem;color:#152d55}.ticket-heading p{color:#667b99;font-size:.9rem;margin:0;line-height:1.9}.ticket-icon{background:#e9f2ff;color:#1267d4;border-radius:17px;padding:16px;font-size:25px}.ticket-note{font-size:12px;margin:13px 0 0;color:#70819c}.ticket-error{color:#a92a2a;background:#fff2f2;border-radius:10px;padding:12px;margin-bottom:12px}.contact-form-card input,.contact-form-card textarea{max-width:100%;width:100%;box-sizing:border-box;border:1px solid #dce5f2;background:#f9fbff;border-radius:12px;padding:12px;min-height:45px;transition:border-color .2s,box-shadow .2s}.contact-form-card textarea{min-height:125px}.contact-form-card input:focus,.contact-form-card textarea:focus,.ticket-reply textarea:focus{outline:none;border-color:#2379e2;box-shadow:0 0 0 4px #1976d21c}
.ticket-page{background:linear-gradient(145deg,#f2f7ff,#ffffff);min-height:70vh;padding:clamp(28px,5vw,65px) 16px;font-family:inherit}.ticket-shell{max-width:900px;margin:auto}.ticket-top{display:flex;justify-content:space-between;gap:20px;align-items:center}.ticket-kicker{color:#1673d6;font-weight:700;font-size:13px}.ticket-top h1{color:#152e53;font-size:clamp(24px,4vw,38px);margin:8px 0}.ticket-top h1 span{color:#2183e4}.ticket-top p{color:#62758f;margin:8px 0}.ticket-status{border-radius:40px;padding:9px 17px;white-space:nowrap;font-weight:700;font-size:13px;background:#e5f2ff;color:#1263b9}.status-answered{background:#e5f8eb;color:#197542}.status-closed{background:#eaecef;color:#606a79}.ticket-meta{display:flex;flex-wrap:wrap;gap:12px;margin:25px 0;color:#697a91;font-size:13px}.ticket-meta span{background:white;border:1px solid #e5edf6;padding:9px 14px;border-radius:10px}.ticket-thread{background:white;border-radius:22px;border:1px solid #e2eaf3;padding:clamp(14px,3vw,32px);box-shadow:0 18px 55px #0b38610a;display:flex;flex-direction:column;gap:17px}.ticket-bubble{max-width:83%;padding:18px 20px;border-radius:17px;background:#f0f5fb;align-self:flex-start;border:1px solid #e5edf5;color:#1b3454}.ticket-bubble.staff{background:#e8f3ff;border-color:#d4e9ff;align-self:flex-end}.bubble-by{font-weight:700;font-size:13px;display:flex;gap:15px;flex-wrap:wrap;margin-bottom:9px}.bubble-by time{color:#788da5;font-weight:400;font-size:12px}.bubble-text{line-height:2;overflow-wrap:anywhere;white-space:normal}.ticket-reply{background:#fff;border-radius:22px;border:1px solid #e2eaf3;margin-top:18px;padding:clamp(18px,3vw,30px)}.ticket-reply h2{font-size:20px;margin:0 0 19px;color:#19365e}.ticket-reply label{display:block;font-size:14px;font-weight:600;margin-bottom:8px}.ticket-reply textarea{width:100%;box-sizing:border-box;border:1px solid #dce5f2;border-radius:13px;padding:14px;background:#f9fbff;font:inherit;resize:vertical}.ticket-button{display:inline-flex;justify-content:center;gap:18px;background:#0876db;color:#fff;padding:12px 29px;border:0;border-radius:12px;cursor:pointer;font:inherit;font-weight:700;margin-top:14px}.ticket-button:hover{background:#065cad}.ticket-closed{padding:20px;border-radius:14px;background:#fff4e7;color:#8a520c}.ticket-bottom{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-top:20px;color:#7a8b9d;font-size:13px}.ticket-bottom a{color:#166cc0;text-decoration:none}@media(max-width:640px){.ticket-page{padding:24px 12px}.ticket-top{align-items:flex-start;flex-direction:column}.ticket-meta{gap:8px;margin:15px 0}.ticket-meta span{font-size:12px}.ticket-thread{padding:15px}.ticket-bubble{max-width:95%;box-sizing:border-box}.ticket-button{width:100%}.ticket-heading{align-items:flex-start}.contact-form-card{padding:18px}}

.ticket-state-banner{display:flex;flex-direction:column;gap:7px;padding:15px 18px;background:#fff7ed;border:1px solid #ffdebc;border-radius:14px;color:#8c4b17;line-height:1.85;margin-top:18px}.ticket-state-banner strong{font-size:14px}.ticket-state-banner span{font-size:13px}.ticket-state-answered{background:#ebf9f0;border-color:#bde9ce;color:#206d41}.ticket-state-closed{background:#f2f3f6;border-color:#dfe2e8;color:#525d6f}.ticket-closed a{color:#126bc2;font-weight:700;text-decoration:none}

/* Private customer inbox on the contact page */
.my-tickets{margin:0 0 28px;padding:clamp(20px,3vw,34px);border-radius:24px;border:1px solid #dfe9f6;background:linear-gradient(145deg,#f7fbff 0%,#fff 75%);box-shadow:0 16px 46px rgba(20,64,116,.06)}
.my-tickets-head{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:22px}
.my-tickets-eyebrow{display:block;font-size:12px;letter-spacing:.1px;font-weight:700;color:#1978dc;margin-bottom:5px}
.my-tickets-head h2{font-size:clamp(21px,2.7vw,28px);margin:0 0 7px;color:#14365e}
.my-tickets-head p{font-size:13px;line-height:1.9;color:#667d98;margin:0}
.my-tickets-new{display:inline-flex;align-items:center;justify-content:center;white-space:nowrap;background:#126ed0;padding:12px 17px;border-radius:12px;font-size:13px;font-weight:700;color:#fff;text-decoration:none;transition:background .2s}
.my-tickets-new:hover{background:#0c549f;color:#fff}
.my-tickets-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:18px}
.my-tickets-stats>div{background:#fff;border:1px solid #e3ebf6;border-radius:15px;padding:15px 17px;display:flex;flex-direction:column;gap:9px}
.my-tickets-stats span{font-size:12px;color:#69809a}.my-tickets-stats strong{font-size:23px;line-height:1.15;color:#174b83;font-variant-numeric:tabular-nums}
.my-tickets-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}
.my-ticket-card{display:flex;flex-direction:column;gap:12px;min-width:0;background:#fff;border:1px solid #e0e9f5;border-radius:17px;padding:18px;color:inherit;text-decoration:none;transition:transform .18s,box-shadow .18s,border-color .18s}
.my-ticket-card:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(13,64,131,.11);border-color:#afcef4;color:inherit}
.my-ticket-card-top{display:flex;justify-content:space-between;align-items:center;gap:8px;flex-wrap:wrap}
.my-ticket-id{font-size:12px;font-weight:700;color:#6184ac}.my-ticket-card .ticket-status{font-size:11px;padding:6px 11px}
.my-ticket-card h3{font-size:16px;color:#193b65;margin:0;line-height:1.6;overflow-wrap:anywhere}
.my-ticket-card p{color:#708198;font-size:13px;line-height:1.9;margin:0;flex:1;overflow-wrap:anywhere}
.my-ticket-card p strong{color:#3f6797}
.my-ticket-card-foot{display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px;padding-top:12px;border-top:1px solid #edf1f7;font-size:12px;color:#6b819d}
.my-ticket-card-foot span{color:#126ed0;font-weight:700}
.my-tickets-empty{display:flex;flex-direction:column;gap:9px;align-items:center;text-align:center;padding:34px 15px;background:#fff;border:1px dashed #cad9ec;border-radius:17px}
.my-tickets-empty-icon{width:58px;height:58px;border-radius:18px;background:#e8f3ff;color:#1873d1;display:grid;place-items:center;font-size:27px}
.my-tickets-empty strong{color:#1d426e}.my-tickets-empty p{font-size:13px;color:#6d819a;line-height:1.9;max-width:490px;margin:0}
.my-tickets-hint{background:#eff6ff;border-radius:12px;color:#47698e;padding:12px 15px;font-size:12px;line-height:1.9;margin:15px 0 0}
.my-tickets-hint a{color:#126ed0;font-weight:700}
.my-tickets-pagination{display:flex;justify-content:center;align-items:center;gap:12px;flex-wrap:wrap;padding-top:20px;font-size:13px;color:#647991}
.my-tickets-pagination a{display:inline-block;background:#fff;border:1px solid #d5e4f6;border-radius:10px;padding:8px 13px;color:#136bcc;text-decoration:none}
@media(max-width:850px){.my-tickets-list{grid-template-columns:1fr}}
@media(max-width:640px){.my-tickets{padding:18px 14px;border-radius:18px}.my-tickets-head{flex-direction:column;align-items:stretch}.my-tickets-new{width:100%;box-sizing:border-box}.my-tickets-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.my-tickets-stats>div{padding:12px}.my-ticket-card{padding:15px}.my-ticket-card-foot{flex-direction:column;gap:6px}}
